Oct 29, 2020

In Episode 298, Stacey Richter talks with Don Fowls, MD, psychiatrist and health care consultant, about where value-based payments and behavioral health intersect — and why telepsychiatry has taken off so fast during COVID.

WHAT YOU’LL LEARN

✅ Why the debate over telehealth often glosses over what patients are...

Oct 22, 2020

In Episode 297, Stacey Richter talks with Jerry Durham, physical therapist and founder of The Client Experience Company, about how the front desk can make or break patient trust — and, potentially, outcomes.

WHAT YOU’LL LEARN

✅ Why the front desk often operates like a separate fiefdom, physically and culturally,...

Oct 15, 2020

In Episode 296, Stacey Richter talks with Vincent Rajkumar, MD, professor of medicine and practicing hematologist at Mayo Clinic, Rochester, about oncology FAQs covering telehealth, standardizing care, and drug prices.

WHAT YOU’LL LEARN

✅ How telehealth is reshaping oncology visits, and where it still falls...

Oct 8, 2020

In Episode 295, Stacey Richter talks with Rebecca Etz, PhD, associate professor of family medicine and co-director of The Larry A. Green Center, about surprising insights into how primary care performance should actually be measured.

WHAT YOU’LL LEARN

✅ Why primary care remains one of the “best-kept secrets”...

Oct 1, 2020

In Episode 294, Stacey Richter talks with Steve Schutzer, MD, physician executive for the orthopedic service line at Trinity Health of New England and medical director of the Connecticut Joint Replacement Institute, about building a Center of Excellence — a playbook for physician entrepreneurs.

WHAT YOU’LL LEARN

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