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Aug 29, 2019

Are Patients Consumers? A Definitional Deep Dive (INBW24)

“It Is Tough to Be a Consumer When You Don’t Have the Information You Need to Be One.” Episode INBW24.

Are patients consumers? Literally, by Webster’s definitions, yes — a consumer is a person who uses or pays for something, and patients use and...


Aug 22, 2019

How Medical Travel to Centers of Excellence Improves Outcomes and Lowers Costs, With Olivia Ross (EP240)

“If Operating on the Wrong Leg Is a Medical Error, What Do We Call Operating on Someone Who Didn’t Need Surgery?” Episode 240.

Quality metrics in health care today mostly assess care from a patient-safety...


Aug 15, 2019

How to Escape Legal Purgatory When Collaborating in Health Care, With Bill Tanenbaum of Polsinelli (EP239)

When a BAA Takes a Year to Sign for a Two-Week Project, Something’s Broken. Episode 239.

The legal side of any sale, install, collaboration, or interoperability effort in health care can be a serious...


Aug 8, 2019

Who Will Be the Knights in Shining Armor Who Fix American Health Care? With Brian Klepper, PhD (EP238)

Legislators, Incumbents, or Disrupters: Who Actually Fixes American Health Care? Episode 238.

Americans spend exorbitantly for highly variable results — great care from great physicians in some pockets, and...


Aug 1, 2019

Improving Health Care Value by Pausing and Asking Questions, With Derek Winn (EP237)

“Look Both Ways Before You Cross the Street”: A Case for Pausing in Health Care. Episode 237.

Bad things tend to happen in health care when patients are placed on a trajectory and simply follow it — down a road that can lead to...