Aug 25, 2014
00:00 Matt and his position at Hello Health. Has been with
the company for 3 ½ years, started in the Physician Services
Department, just recently took over partnerships and channel
1:00 Matt’s early career that lead up to Hello Health. He is an
engineer by trade, but was inspired by his father to enter into the
world of healthcare.
3:00 Matt talks early EHR installation in a medical practice.
6:00 The Hello Health aspects that put it above other EHRs in
7:30 “Structured Data”
8:30 Preventive tools: searchable database and secure emails
9:00 Proactive or reactive? Mainly preventive tools are
11:00 Patient portal advantages.
11:50 “Information is Power”
12:20 Patient care via email: No matter what, patients will call in
to the clinic with small questions, so having email as an option
does not increase the chances of doctoring by email. Clinics now
store credit card information as well, so if a patient really does
not want to come in, they can still be charged for a virtual
13:15 Charging for CPTs is not yet reimbursable through insurance,
but doctors usually do not charge more than a copay to begin
14:15 Hello Health is one of the few EHRs that is free.
15:00 The Hello Health options that allow the company to stay in
business (aka make money).
15:50 These options in more detail: The free option, the
patient-funded option, and the full billing cycle option.
20:00 On the patient portal, patients can access their patient
plan. What this entails.
21:45 Matt argues that all EHR systems are still in their
22:35 The information that EHRs are collecting, in relation to
23:50 The benefits of the EHR system though Clinical Decision
24:45 Required data for these systems include pharmacy notes
25:30 Matt’s advice for those thinking about leaving a large
company for a small, start-up company.
29:00 Hello Health’s growing partnerships and what Matt is up to