Mar 8, 2018
Wayne Crandall is the president and CEO of NoteSwift.
Crandall's career in technology spans sales, marketing, product
management, strategic development, and operations. Prior to joining
the NoteSwift team, Crandall was president and CEO of CYA
Technologies, and then took over as president of enChoice, which
specialized in ECM systems and services, when they purchased
CYA.
Crandall was a co-founder, executive officer, and senior vice
president of sales, marketing, and business development at Nuance
Communications and was responsible for growing the company to over
$120M following the acquisition of Dragon and SpeechWorks. Before
Nuance, he was the European managing director of Xerox Imaging
Systems, a wholly owned subsidiary of Xerox Corporation, where he
established them as the market leader in document recognition
software throughout EMEA and the Pacific Rim.
Crandall’s other career successes included Kurzweil Computer
Products, Philips Information Systems, NV, Lexitron (a division of
Raytheon Data Systems), and Savin Business Machines. Crandall is
much funnier than this executive summary. He brings humor and
wisdom to the team, and the ability to find the right person for
every job. He enjoys a healthy lifestyle with his family, puppies,
and, of course, the occasional round of golf.
00:00 EHR and usability challenges.
02:00 Structured data entry.
04:00 Why the opportunity for documentation error is greater in
current EHR systems.
06:25 How CIOs are learning that there’s a problem via physician
burnout.
12:15 Medical speech recognition.
13:45 What NoteSwift does.
14:00 What Samantha does for NoteSwift.
14:45 Where physician dictation takes place.
17:00 Solving the physician data entry problem.
20:00 How Samantha offers a review process with the physician to
ensure accurate data entry and coding.
23:15 What it means to be “speech agnostic.”
24:20 What Wayne has learned about using artificial intelligence
and machine learning in health care.
24:50 Using technology to solve a smaller, finite problem, rather
than tackling a larger issue.
25:40 How NoteSwift has helped reduce physician burnout.
26:30 How quickly Samantha can be installed.
27:00 How long Samantha has been available.
27:25 You can learn more at www.noteswift.com or send Samantha an
email at samantha@noteswift.com.