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Sep 29, 2022

For Reals, Becoming Customer-centric, Transforming, or Innovating at a Very Large Organization, With Karen Root. Being Customer-Centric Isn’t What’s Written on the Walls—It’s What Happens in the Halls. Episode 381.

Stacey Richter talks with Karen Root, director of experience strategy at Boehringer Ingelheim,...


Sep 22, 2022

7 Big Reasons Medicare Drug Price Negotiation Actually Happened This Time Around, With Mark Miller, PhD. Medicare Can Now Negotiate Drug Prices—Here’s the Political Constellation That Made It Happen. Episode 380.

Stacey Richter talks with Mark Miller, PhD, EVP of healthcare at Arnold Ventures and former longtime...


Sep 15, 2022

What the CAA Now Requires Brokers to Disclose About Their Fees, With AJ Loiacono. Why 2022 Is a “Magical Moment” for Plan Sponsors to Demand Broker Fee Disclosure. Episode 379.

Stacey Richter talks with AJ Loiacono, CEO of Capital Rx, about how the Consolidated Appropriations Act now requires employee benefit...


Sep 8, 2022

Where Telehealth Reimbursement Policy Stands Right Now, With Josh LaRosa, MPP. Payment Parity, State Licensure, and the FFS Debate Hiding Inside Telehealth Policy. Episode 378.

Stacey Richter talks with Josh LaRosa, MPP, vice president at Wynne Health Group, about the near-term future of CMS telehealth reimbursement and...


Sep 1, 2022

Collaboration Between Healthcare Providers, Payers, and Others Is Required to Improve Chronic Care Patient Outcomes (INBW35)

Building on an earlier inbetweenisode, Stacey Richter distills a talk she gave at the Moving to Value Alliance symposium into the two major patient problems — care gaps and unaffordability —...