Dec 21, 2017
Stacey is co-president of Aventria Health Group, specializing in helping employer, pharmaceutical, device, and pharmacy clients by creating partnerships with other health care organizations. For 20 years, Stacey has innovated better-coordinated health solutions benefiting all stakeholders, and most of all, the patient.
00:00 The state of health care is fragile.
00:45 Antifragile: Things That Gain from Disorder by Nassim Nicholas
02:20 How easy it is for healthcare systems to break down.
02:40 “You can’t domesticate disorder, volatility, or uncertainty.”
03:15 The requirements of being an antifragile organization.
03:30 “Does everyone on the team understand the end game?”
04:45 Balancing people and processes.
05:25 “There is always judgement involved.”
06:30 Overlap and quality control.
09:10 Allow for small mistakes.
11:45 The need for a feedback group.
14:15 Iatrogenic - relating to an illness caused by medical examination or treatment.
15:20 How rapid scaling slows down the ability to become antifragile.
17:10 Testing if you’re doing something for the wrong reasons.
18:00 “What does the healthy business look like?”
18:20 How oligopolies make health care more fragile.