Nov 8, 2015
Teresa Rivera joined
the Utah Health Information Network in 2007. As President & CEO,
she is accountable to ensure that UHIN achieves its mission of
providing services that reduce healthcare costs and improve quality
and access for the community through exchange and use of
administrative and clinical information. UHIN’s broad membership
includes all the hospitals, ambulatory surgery centers, national
laboratories and approximately 90% of the medical providers in
Utah.
Teresa’s past experience includes responsibility for operations as the Vice President of Benefit Administration at BlueCross BlueShield of Utah and client relations as the Vice President of Client Relations at HealthCare Insight, a fraud and overpayment discovery service. She has had the opportunity to work with production, service, technical and membership areas in those companies. Her focus is service, employee development and community involvement which she believes is essential to business success.
Teresa holds a MBA with an emphasis in Human and Organizational Development and a Bachelor of Science, Summa Cum Laude, in Management with a minor in Computer Science from Westminster College
Teresa is married with two adult children. Her community activities have included working with the Utah Partnership for Education; Salt Lake Community College Customer Service Program and Executive Program Advisory Councils; Utah/Intermountain Chapter of the International Customer Service Association; and the Salt Lake Master Gardener Association and currently is a member of HIMSS and holds a Board position at Mountain West Chapter of AAHAM, Utah Chapter of HIMSS, Strategic HIE Collaborative, HIE User Group and National Association of Trusted Exchange, NATE.
00:00 Teresa talks about the start of the Utah Health
Information Network (UHIN), one of the oldest HIEs in the
country.
01:50 UHIN’s origin as a Clearing House, and what a Clearing House
does in the healthcare industry.
03:00 UHIN’s vision for the future as it grew as an organization
supporting quality effort.
04:30 UHIN’s decision to move towards the clinical focus, and the
challenges it presented.
06:20 “One of the most difficult aspects of starting a Health
Information Exchange is the governance.”
07:40 UHIN’s strategy to work with entities with the largest amount
of data first, in order to build an advantage and grow as an
HIE.
08:30 One of UHIN’s most successful tactics when growing and
connecting with providers.
10:00 How UHIN’s connection with providers are benefiting patients
and building new endeavors to improve patient health overall.
18:30 The next step in linking pharmacies to UHIN’s HIE
initiatives.
21:00 The next piece in connecting pharmacies to HIEs in order to
follow up that patients are receiving their medications.
24:30 Connecting Long Term Care to HIEs.
27:00 Long Term Care’s disqualifications for EHR and HIE
reimbursement grants, and UHIN’s work to assist LTC providers with
joining HIEs despite this.
29:40 The Poison Control Center and the benefits of its connection
to HIEs as well.
32:00 HISPs and what they do.
34:00 Making HIEs interoperable.
37:50 You can learn more at www.UHIN.org.