Dec 15, 2014
Carly Stockdale is
the CEO of ChartRequest, a New York-based release of information
technology company that manages and monetizes medical records
requests on behalf of healthcare providers. The company has
delivered on its mission to make information exchange fluid and
reduce the time and compliance resources hospitals and physician
practices must devote to release of information. Since formation in
2012, the company has facilitated requests for health information
among 500 provider institutions nationally.
Prior to joining ChartRequest, Carly served as a strategy consultant and fellow at Massachusetts General Physician’s Organization. She is a self-proclaimed enthusiast of alternative investing, woodwork and welding, and is an avid skier. Carly received her B.A. from Yale University and her M.P.H. from Yale University School of Public Health. You can reach Carly at carly@chartrequest.com or learn more about ChartRequest at www.ChartRequest.com
00:00 Carly talks about who she is and how she got started with
ChartRequest.
01:25 What ChartRequest does, and how it works with hospitals,
patients, and other healthcare providers.
02:00 The glitches in the process of deliver healthcare detracts
from the quality of healthcare.
2:45 Carly explains what a Medical Record is.
4:15 Why not having access to a patient’s prior medical records
increases the cost of healthcare.
5:00 Carly goes into more detail about ChartRequest.
6:00 The company’s approach to improving health information
exchange.
6:45 ChartRequest’s solution to exchanging healthcare records
digitally confidentially.
7:40 Carly gives two real-world examples of the issues the
healthcare world is facing in exchanging medical records.
9:30 The differences in how small clinics and large clinics
approach healthcare management and information exchange.
10:30 How the dated practice of faxing medical records cuts into
the workflow at clinics and other healthcare provider
businesses.
14:00 How the difficulties with transferring medical records can
affect ratings and subsequently hurt clinic funding.
21:30 The ChartRequest system--how it works.
22:00 The ChartRequest registration and set-up takes only 15
minutes.
25:00 How ChartRequest considers the requests of patients and
providers alike.
26:50 “Our platform actually facilitates a greater
health-information exchange that’s necessary to convey all the
transactions of a patient visit.”
26:20 Health information and health information exchange is a
highly regulated capacity of the healthcare space.
30:50 Sometimes the regulations that are designed to protect the
patient hinder the quality of healthcare provided.
31:40 Carly’s suggestions for first steps to take when deciding to
improve your business’s health information protocols.
33:30 Carly can be reached by email, and more information can be
found on ChartRequest’s website, or by calling their office at
888.895.8366