Apr 9, 2020
The first wave of this COVID-19 pandemic has been totally reactionary. Don’t get me wrong: That does not detract from the Herculean effort made by hospitals and clinicians who have thrown everything they have at this—and more. But I don’t think that anyone would disagree that if we had enough PPE (personal protective equipment) and ventilators—you know, like, proactively—we’d be in better shape.
So let’s stay ahead of the second wave of this pandemic, which is going to happen when, as Marty Makary put it in episode 267, the backlog of patients who were scared to or unable to get care for a few months creep out of their homes. What happens when patients who should have gotten a tumor removed or had a colonoscopy because of GI bleeding or felt the symptoms of a heart attack but did not get timely care?
In this health care podcast, I am speaking with Eric Bricker, MD, from AHealthcareZ; and we’re talking about how the post-COVID-19 new normal may shape up. One way to conceive of what health care will be moving forward is to look at how stakeholders are impacted by the pandemic right now and what action steps they’re taking right now, because to a nontrivial degree, the moves made now will have an outsized impact on their success trajectory in the near term and long term in the months and years to come.
I was super thrilled to have the chance to speak with Dr. Bricker. If you haven’t watched his videos on LinkedIn or at AHealthcareZ.com, you should definitely go and check them out.
Eric Bricker, MD, is an internal medicine physician and former cofounder and chief medical officer of Compass Professional Health Services. Compass is a health care navigation service that grew to 2000+ clients, including T-Mobile, Southwest Airlines, and Chili's/Maggiano's restaurants. Compass was acquired by Alight Solutions in July 2018. Alight is a 10,000-person employee benefits and HR outsourcing company that separated from Aon in 2017.
Dr. Bricker has since started AHealthcareZ.com, with 170+ health care finance videos with approximately 90,000 views per month across all platforms. He is also the author of Healthcare Money Campfire Stories.
02:48 How COVID-19 is impacting insurance carriers and
payers.
06:16 How COVID-19 is going to affect payers with self-insured
employers.
07:59 “The carrier’s revenue is going to go down because of
layoffs.”
09:05 Other helpful or harmful COVID-19 factors to insurance
carriers.
12:37 The risk to pharmacy benefit manager (PBM) revenue.
13:14 The financial stability of recent health system mergers.
14:03 The potential “cash crunch” for health systems because of
COVID-19.
17:01 The issue with telehealth revenue right now.
20:57 EP251 with Dr.
Kimberly Noel.
21:32 “In health care, you add technology and the price tends to go
up.”—Stacey
22:02 “Telemedicine allows for geographic competition.”
22:19 How COVID-19 will affect specialty from a revenue
perspective.
24:31 “An economic truism … one person’s spending is another
person’s income.”
27:06 “Pain causes change.”
28:01 Do population health outcomes go up or down after
COVID-19?
29:15 The high number of moves from high-deductible plans to
Medicaid and how that will affect patient outcomes.
32:38 EP267 and EP268 with Dr. Marty
Makary.
33:02 Coming out of this peak, what
hospitals need to be thinking about.
Check out our newest #healthcarepodcast with @DrEricB. #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
How is #covid19 impacting #insurancecarriers and #healthpayers? @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19billing #covid19healthcare
How will #covid19 affect #healthpayers with #selfinsured #employers? @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19billing #covid19healthcare
“The carrier’s revenue is going to go down because of layoffs.” @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
What’s the risk to #PBM revenue? @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
What’s the issue with #telehealth revenue right now? @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
“In health care, you add technology and the price tends to go up.” @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
“Telemedicine allows for geographic competition.” @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
How will #specialtyhealth revenue be affected by #covid19? @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19billing #covid19healthcare
“An economic truism … one person’s spending is another person’s income.” @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
“Pain causes change.” @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19 #covid19billing #covid19healthcare
How will #populationhealthoutcomes be affected by #covid19? @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #populationhealth #pophealth #covid19billing #covid19healthcare
Coming out of this #covid19 peak, what should #hospitals be thinking about? @DrEricB discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #billing #covid19billing #covid19healthcare