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May 29, 2025

Stop-Loss Insurance 101: What Every Self-Insured Plan Sponsor Needs to Know

Stop-loss is one of the most important buying decisions a self-insured employer makes — and it's almost always the last one, made when everyone is exhausted and ready to just be done. That combination has produced some expensive disasters....


May 22, 2025

The Very Real Impact of Trust — or the Lack of It — on Healthcare Outcomes

"The very real impact of trust, or lack of trust, which may come from too little antitrust." That line, from Dr. Mick Connors, is the through line of this episode — and it connects patients who don't take prescribed medications because they...


May 22, 2025

Healthcare is one of the hardest industries in which to build trust — conflicts of interest are baked into the economics, relationships have become transactional, and transparency is the exception rather than the default. So what does it actually take to earn it?

This bonus add-on to EP477 revisits a conversation...


May 15, 2025

An EBC Allegedly Pocketed $27 Million of Client Pharma Rebates. Here's What Happened Next.

An employee benefit consultant where 61% of revenue allegedly came from keeping clients' pharma rebates — undisclosed, in violation of the Consolidated Appropriations Act of 2021, funneled into the executive bonus pool. When the...


May 8, 2025

Something shifted after the assassination of UnitedHealthcare CEO Brian Thompson. As Peter Hayes puts it, we've reached a "force majeure of bridges too far" — obvious, over-the-line activities that offend normal people's sense of justice. In this episode, Stacey Richter speaks with Peter Hayes, retired president and...